Terms & Conditions

  • Terms of Use
    Copyright and Trademark Ownership Notice

    The Big Sugar logo, including all related icons & artworks are properties of Big Sugar (also referred to as 'www.Big Sugar.com.au').
    All other marks, names, and logos mentioned herein are the property of their respective owners.

    All brands and images appearing on this Site including graphics, text, design, buttons, logos, images, and icons, as well as the selection, assembly, and arrangement, are the property of their respective owners. The content on this Site is only for the purpose of shopping on this Site or placing an order and for no other purpose. Any other use, including, modification, reproduction, uploading, posting, transmission, or distribution in any form or by any means without Big Sugar prior written permission, is strictly prohibited.

    All rights not expressly granted herein are reserved.

  • DISCLAIMER & LIMITATION OF LIABILITY

    We want you to be completely happy with your order. This site is provided by Big Sugar on an as is basis. Big representations or warranties of any kind, express or implied, as to the operation of this site, the information, content, materials or products, included on this site. To the full extent permissible by applicable law, Big Sugar disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Big Sugar will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental punitive and consequential damages.

    Any material downloaded or otherwise obtained through the use of this site is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from Big Sugar or through or from Big Sugar will create any warranty not expressly stated in the terms.

    Typographical Errors

    In the event a product price is listed incorrectly due to typographical error or error in pricing information received from our vendors, Big Sugar shall have the right to refuse or cancel any orders placed for product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Big Sugar will credit your credit card account in the amount of the incorrect price. Your assistance may be required to facilitate a refund as credit card information in not stored in our database.

    Order Policy

    Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Big Sugar reserves the right at any time after receipt of your order to accept or decline your order for any reason. Big Sugar will accept returns that are no longer than 7 days old and must be shipped back to the address they were sent from within this time. We may require additional verification or information before accepting any order.

    As we use Australia Post and other Australian delivery companies it is out of our control once your order has been shipped. Times may vary depending on the time of the year or remote locations in Australia.

    Site Content and Information

    Big Sugar's Site contains information, advice, text, and other materials that are provided for your convenience and enjoyment. You should be aware that the information might contain errors, omissions, inaccuracies, or out-dated information. Big Sugar makes no representations or warranties as to the completeness, accuracy, adequacy, currency, or reliability of any information and shall not be liable for any lack of the foregoing. Descriptions of, or references to, products within this Site does not imply endorsement of that product.

    Distributing User Content

    Big Sugar may allow users of this Site to post reviews, FAQs, content, relating to products featured on the Site. By submitting such Content, you automatically agree, or promise that all content is accurate and original and that, without any particular time limit, and without the payment of any fees, Big Sugar and anyone Big Sugar permits may reproduce, display, distribute and create new works of authorship in any media, based on and including the Content. Additionally, you grant Emperor Of Siam the right to use the name you submit in connection with such Content.

    No Endorsement of User Content

    Users to this Site are prohibited from posting through this Site any harmful, vulgar, obscene, profane, sexually explicit, abusive, threatening, privacy invading, libellous, racially, ethnically, or otherwise objectionable or unlawful content of any kind, or that infringes or may infringe on the intellectual or other rights of another. You acknowledge that Emperor Of Siam does not endorse or pre-screen content, but that Big Sugar and its designees will have the right (but not the obligation) in their sole discretion to refuse, edit, move or remove any content that is available via this Site.